FAQs

Helpful answers before you order

A quick guide to choosing your pup, picking a product, and ordering with confidence.

Can I choose my pup?

Yes. Start by choosing the pup breed you love, then head into the shop to see it across our range of products.

Can I preview before checkout?

Yes. You can preview your selected pup on each product before adding it to your cart.

Why can't I see the products yet?

The landing page works like a quick step-by-step builder. Pick your pup, add a Name and Tagline, then click Preview My Picklepup. Once your preview is showing, Step 4 reveals Go To Treat Shop so you can choose products.

What can I put my pup on?

You can choose from everyday favourites including T-shirts, hoodies, mugs, protein shakers, tote bags, phone cases, sports caps, pickleball kits, poker cards, and journals.

How can I contact Picklepups?

Email us at hipicklepups@gmail.com and we will be happy to help with product questions, order updates, or anything else you need.

Is checkout secure?

Yes. Payments are processed securely through Stripe with available card and PayPal options. Stripe uses HTTPS and TLS for secure connections, is certified as a PCI Service Provider Level 1, and uses secure payment fields designed to protect payment details during checkout.

How much is shipping?

Standard shipping is a flat rate by destination: $5.95 for United States orders and A$11.95 for Australia orders. The shipping line is added during secure checkout.

How are taxes handled?

Taxes are calculated during secure checkout where required. If you shop in AUD, the product price shown includes 10% GST.